Email
Service@zero3.net.au
Phone
1300 01 03 03

Zero 3 Communications announcement:
NEC Departarting Australia Market..... in 2030.

NEC has announced it will no longer offer on-premise PBX systems, shifting its focus away from traditional telephony. This change affects businesses relying on NEC PBX solutions, raising questions about ongoing support and future communication strategies.

Why Is NEC Leaving the PBX Market?

NEC is moving away from on-premise PBX due to:

  • The increasing shift towards cloud-based communication solutions.
  • Changing business needs that prioritise flexibility and remote work.
  • A decline in demand for traditional PBX systems.

The COVID-19 pandemic accelerated the adoption of cloud technologies, making on-premise PBX less viable. NEC is now redirecting resources to focus on growth areas in telecommunications.
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What This Means for NEC PBX Users

If your business relies on NEC PBX, here’s what you need to consider:
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‍End of Life Support
With NEC discontinuing its PBX systems, support, maintenance, and software updates may become limited from NEC Australia. Zero3 will always be here to support our customers, through ad-hoc, and ongoing Zero3 Care Maintenance Agreements.

End of Expansions:
At the end of 2025, there will be no handsets, or system being produced, this does limit the ability to expand your system. Zero3 will hold stock, prioritizing our Zero3 Care customers.(Licensing is no longer available for SV9100 CP10 & SL1100.)
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Looking Ahead

NEC’s decision signals a broader industry shift toward cloud-first communications. Businesses that adapt early can gain a competitive edge, improve efficiency, and future-proof their operations. Now is the time to assess your telephony needs and consider cloud solutions that align with your long-term goals.

Cloud-Based Alternatives
Moving to a cloud-based PBX can offer:

  • Scalability to match business growth.
  • Remote accessibility for hybrid workforces.
  • Potential cost savings compared to maintaining aging PBX hardware.


Zero 3 is here to help!
We have a suite of alternatives to fit any businesses needs.
From small, to large business on premise, and cloud based, focusing on hybrid, and remote working.
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☎ Call us at 1300 01 03 03
📧 Email us at sales@zero3.net.au
Or, book a time that works for you:
👉 Click here to schedule your appointment
Let’s get you sorted!

Recently Completed a few Phone System migrations with Zero3. Alicia and the whole team I worked with made things super easy and everything went incredibly smoothly. Couldn't ask for a better experience

Bradley Mills

Frankston Primary School

“Alicia provided a really friendly, professional information session. Everything was explained really clearly and and working examples were given. We have also found the the support/customer service has been excellent. Would definitely recommend both Zero 3 and Alicia!”

Wendy Helling

Bonbeach PS

Fantastic job carried out by Jason and Adrian installing our updated phone system throughout the school. I highly recommend Zero3. From start to finish everyone at Zero3 has been extremely helpful.

Brenda Smith

Frankston East Primary School

“Francis, Shaun and the Team at Zero 3 are amazing! Their support, knowledge and understanding of what out company required in a phone system was above and beyond. Their professional approach while implementing the new system for our staff was second to none.”

Lucinda Boca

Real Assist

Zero 3 have made our transition over to them, so simple and straightforward. Alicia and her team are always there to help and fix any issue, we always feel like a priority.

Melisa Peterson

Tootgarook Primary School

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