Email
Service@zero3.net.au
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1300 01 03 03

Zero 3 Communications announcement:
NEC Departarting Australia Market..... in 2030.

NEC has announced it will no longer offer on-premise PBX systems, shifting its focus away from traditional telephony. This change affects businesses relying on NEC PBX solutions, raising questions about ongoing support and future communication strategies.

Why Is NEC Leaving the PBX Market?

NEC is moving away from on-premise PBX due to:

  • The increasing shift towards cloud-based communication solutions.
  • Changing business needs that prioritise flexibility and remote work.
  • A decline in demand for traditional PBX systems.

The COVID-19 pandemic accelerated the adoption of cloud technologies, making on-premise PBX less viable. NEC is now redirecting resources to focus on growth areas in telecommunications.
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What This Means for NEC PBX Users

If your business relies on NEC PBX, here’s what you need to consider:
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‍End of Life Support
With NEC discontinuing its PBX systems, support, maintenance, and software updates may become limited from NEC Australia. Zero3 will always be here to support our customers, through ad-hoc, and ongoing Zero3 Care Maintenance Agreements.

End of Expansions:
At the end of 2025, there will be no handsets, or system being produced, this does limit the ability to expand your system. Zero3 will hold stock, prioritizing our Zero3 Care customers.(Licensing is no longer available for SV9100 CP10 & SL1100.)
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Looking Ahead

NEC’s decision signals a broader industry shift toward cloud-first communications. Businesses that adapt early can gain a competitive edge, improve efficiency, and future-proof their operations. Now is the time to assess your telephony needs and consider cloud solutions that align with your long-term goals.

Cloud-Based Alternatives
Moving to a cloud-based PBX can offer:

  • Scalability to match business growth.
  • Remote accessibility for hybrid workforces.
  • Potential cost savings compared to maintaining aging PBX hardware.


Zero 3 is here to help!
We have a suite of alternatives to fit any businesses needs.
From small, to large business on premise, and cloud based, focusing on hybrid, and remote working.
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☎ Call us at 1300 01 03 03
📧 Email us at sales@zero3.net.au
Or, book a time that works for you:
👉 Click here to schedule your appointment
Let’s get you sorted!

Mark and Shaun have always been friendly approachable and eager to assist and provide solutions on the fly. Have had them as my preferred VoIP provider for the past 7 years in all the schools I worked at. Keep up the good work, boys. Also, Sarah at the reception is amazing to deal with every time.

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Highvale Secondary College

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