How could a new phone system help your business?
For years now, we’ve been offering market-leading phone systems to businesses of all shapes and sizes across Melbourne. We understand a diverse range of requirements and can tailor a communication solution that suits your staff and customer needs to a tee.
Our phone systems are quick and easy to install, integrate seamlessly with existing systems, and come with no lock-in contracts. Once installed, your new and improved phone system is both flexible and reliable – meaning you won’t have to think about it. An intelligent phone system means seamless communication, every time.
DAY / NIGHT / LUNCH MODE
Incoming Calls can be answered in different ways –at different times. After hours operations can be sent offsite, to a mobile or to voicemail to deal with the next day.
VOICE MAIL TO EMAIL NOTIFICATION
Be notified of your messages direct to your email account. Making you fully mobile. Listen to the WAV file through your fixed phone, email account or on your smart phone whilst on the run.
MUSIC AND MESSAGES ON HOLD
Professionally recorded, or with your own personal touch. Do you want to market your business to your callers? Cross and up sell? Or just provide some funky tunes for relax your caller.
NBN AND IP CONNECTIVITY
All of our telephone systems are NBN compatible and VOIP enabled. Our solutions are for the now and the future.
COMPUTER TELEPHONY INTEGRATION
Connect your CRM to your computer. Provide detailed reports about department productivity, average call times, waiting times and break times for your staff.
RINGING ASSIGNMENT
Call routing through reception or direct to department. To a team, or individual.
SECURITY FEATURES
Panic Buttons, Lock Down Modes, Call recording. To help keep your business safe.
AUTOMATED RECEPTION
Take pressure off admin staff and direct calls to where they need to be –before you answer the call. This can make a small business appear large and make a large business more productive.
REMOTE WORKER
Work from home, the beach or on the road and appear to be in the office –at your desk. Through an App on your smart phone or simply dual ringing on a phone at your home office.
SCALABLE
We can grow with you. Adding more phones, becoming multi-site. The key is flexibility.
If you’re looking for a seamless channel of communication, Get in touch and learn about the latest phone systems.
FAQs
We have answered your most common questions to help you find a business phone system that's right for you.
For more information and to book a free demonstration click below.
Can the phone system support my staff working from home?
We have phone systems that streamline all office arrangements from in-office, hybrid to working from home.
What about my team members who are working on the road?
Our phone system can easily be setup to use on the road with simple transition from the office to the car.
How can the phone system support productivity?
The system will generate reports on call waiting times, department productivity and can automate reception calls.
How will the phone system cope with the growth of my business?
Your customised phone system is very flexible and scalable as your business grows and you employ more staff.
Wendy Helling
Bonbeach PS
Janis Hofferts
Steve's Car Alarms
Lucinda Boca
Real Assist
