UNIVERGE BLUE^® CONNECT

Technology solutions – where your desk, computer and mobile meet.

UNIVERGE BLUE is an easy-to-use, cloud-based communication platform. Whether your staff members are collaborating in the office or need to communicate remotely, this technology solution will get your team on the same page. Like all our products, it’s easy to use, quick to set up and comes with no lock-in contracts. UNIVERGE BLUE includes a multi-feature phone system combined with chat, web/video conferencing and the capability to share, sync and backup files.

The end result? Your team can be more creative, collaborative and productive.

The benefits of using a cloud-based technology solution

From allowing users to answer desk phone calls while on the road to superior call quality and conferencing features, this phone system comes with the latest in communication technology. Our team of IT professionals are here every step of the way to help you explore and enjoy the benefits of your new system.

Phone Features

Call Forward
Call Hold
Call Recording
Call History
Call Transfer
Call Waiting
3-Way-Calling
Do Not Disturb
Extension Dialing
Configurable Ring Options
Voicemail

Administrator Passwords
Named Ring Groups
Page All Phones
Call Park
Inbound Caller Name
Call Flip
Configurable Line Keys
Speakerphone
On-Hook Dialing
Remote Line Key
Transfer To Voicemail

System Features

Voicemail With Transcription
Auto Attendant
Caller ID
Custom Hold Music & Greetings
Direct Inbound Dialing (DID)
Call Flip
Conference Bridge
Hunt Groups
Hunt Group Call Reporting
Email and SMS Notifications
Busy Lamp Field/Call Presence

UNIVERGE BLUE CONNECT DESKTOP APPLICATION

With our technology solutions – you can send team chats and text messages, place and receive calls, share screens, start video calls and share files. Our desktop app brings essential collaboration tools together, all in one application.
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Available as a downloadable app for PC and Mac.

UNIVERGE BLUE CONNECT MOBILE APPLICATION

Technology solutions at its best. Work while on the go more easily than ever. This incredibly helpful application transforms your mobile device into an essential collaboration tool.

Available for Android and iOS.

VIDEO CONFERENCING & SCREEN SHARING

Enjoy face-to-face meetings, real-time screen sharing (to aid in collaboration and prompt decision-making) and your own conference dial-in number.

FILE SHARING & SECURITY

Know that your files are secure and up-to-date with syncing, sharing and backup capability across desktops, mobile devices and file servers. Reduce the risk of downtime due to ransomware and other types of data loss integration.

UNIVERGE BLUE^® INTEGRATE

An integration platform that connects Google, Microsoft, Salesforce and more to drive higher productivity and increase customer retention at a reasonable cost.

Phone

UNIVERGE BLUE CONNECT phones are plug and play, delivered pre-configured to work seamlessly
No special setup or technician required

VOICEMAIL

UNIVERGE BLUE CONNECT voicemail can be managed and accessed according to user needs
Listen and manage from the desktop phone, or through the mobile app
Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
Voicemail can be received for forwarded as a downloadable email attachment

PRESENCE INDICATOR

NEC's UNIVERGE BLUE CONNECT desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone
Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
UNIVERGE BLUE CONNECT desktop and mobile apps display presence information alongside each contact in the Active Directory

FAX

UNIVERGE BLUE WEBFAX is a 'virtual' fax service that allows users to receive and manage faxes via the web or email
Transmits faxes directly from a Windows-based PC
Senders simply dial the WEBFAX number from their fax machine, as they normally would

TEAM CHAT & BUSINESS SMS

Send and receive chats in real-time with team members (individuals and groups)
Send and receive unlimited text messages across US, Canada, and Puerto Rico from your business phone number to colleagues and customers
Pin favourite contacts to the top of your list
Chat and SMS messages automatically synchronize across devices
Chat and SMS messages are securely encrypted in transit and at res
Sync contacts from popular third-party platforms (Office 365, G-Suite, and more)
Manage company, customer and personal contacts from a single platform

FILE COLLABORATION

2/10GB per user of UNIVERGE BLUE SHARE file storage included
Access files from desktops, laptops, smartphones, tablets, file servers, and the web

FILE BACKUP

UNIVERGE BLUE SHARE provides real-time backup of all files, mobile photos, and videos
Point-in-time file restoration for quick recovery from ransomware and other types of data loss
Share files with other users and co-edit in real time for Office 365 Users

INCREASED PRODUCTIVITY

UNIVERGE BLUE CONNECT makes a more productive workforce

Allows a user's mobile devices to interact seamlessly with the corporate phone system
Virtually anywhere, anytime, and on any device - creates a more flexible workforce
Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
Integrated chat and SMS, video conferencing, screen sharing, file sharing, file backup and integrations extends reach and facilitates collaboration

LOWER COSTS

No phone system hardware to buy, install, manage, upgrade or replace

Reduces infrastructure and operating costs with no additional hardware to buy
Consolidates voice and data onto one network
Flat, per-user rates with no extra or hidden fees
100+ enterprise grade calling features included in the service

HIGH RELIABILITY

The UNIVERGE BLUE CONNECT voice network is purpose-built for reliability

99.999% financially-backed uptime SLA
VOIP tests help ensure a reliable connection and high voice quality
Redundant East/West data centres increase reliability and reduce latency

SIMPLIFIED SCALING & MANAGEMENT

The UNIVERGE BLUE CONNECT scales according to the needs of any business

Order service according to the number of users; no guessing number of lines needed
Ordering additional service is easy & can be done online; no technician or special expertise required
Manage service and features using user-friendly UNIVERGE BLUE CONTROL PANEL
Scales to a large number of users per business

BUSINESS CONTINUITY

Never miss an important business call

UNIVERGE BLUE CONNECT automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don't answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)

Want to elevate your technology solutions to the next level? Contact us today for a free product demonstration.

An outstanding experience with Sarah , follow up & knowledge was first class!

Darren Dean

Midway Commercial Industrial

“Alicia provided a really friendly, professional information session. Everything was explained really clearly and and working examples were given. We have also found the the support/customer service has been excellent. Would definitely recommend both Zero 3 and Alicia!”

Wendy Helling

Bonbeach PS

“Thank you to Shaun for his prompt and excellent Service. Our company has been dealing with Zero 3 since 2020. They are extremely professional and happy to assist with all your queries. Great Service, Friendly Staff. Will have no hesitation in recommending this company and look forward to future dealings with them.”

Janis Hofferts

Steve's Car Alarms

“Francis, Shaun and the Team at Zero 3 are amazing! Their support, knowledge and understanding of what out company required in a phone system was above and beyond. Their professional approach while implementing the new system for our staff was second to none.”

Lucinda Boca

Real Assist