UNIVERGE BLUE® CONNECT

Unified Communications by Zero 3:
Where your desk, computer and mobile meet

UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based enterprise communications platform.

It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.

The end result is employees are more productive and collaborative.

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PHONE SYSTEM

Cloud-based phone service with 100+ enterprise grade calling features and excellent network call quality and uptime System configuration and call reporting are managed from a single web-based portal

PHONE FEATURES

  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-Way-Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail

  • Administrator Passwords
  • Named Ring Groups
  • Page All Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configurable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer To Voicemail

SYSTEM FEATURES

  • Voicemail With Transcription
  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inbound Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt Groups
  • Hunt Group Call Reporting
  • Email and SMS Notifications
  • Busy Lamp Field/Call Presence

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    UNIVERGE BLUE® CONNECT DESKTOP APPLICATION

    send team chats and text messages, place and receive calls, share screens, start video calls and share files – Our desktop app brings essential collaboration tools together, all from one application.

    Available as a downloadable app for PC or Mac

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    UNIVERGE BLUE® CONNECT MOBILE APPLICATION

    Work on-the-go easier than ever this powerful mobile application transforms your mobile device into an essential collaboration tool.

    Available for Android™ and iOS.

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    VIDEO CONFERENCING & SCREEN SHARING

    Face to face meetings

    Screen sharing: real time, collaboration and speed of decision making

    Includes a conference dial-in number


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    FILE SHARING & SECURITY

    File sync and share with backup for desktops, mobile devices, and file servers.

    The most current version of files from any device Easy and secure file sharing Reduced downtime from ransomware and other types of data loss Integration


    UNIVERGE BLUE® INTEGRATE

    is an integrations platform that connects Google®, Microsoft®, Salesforce® and more – driving higher productivity and increasing customer retention at no heavy cost

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    PHONE

    • UNIVERGE BLUE CONNECT phones are plug and play, delivered pre-configured to work seamlessly
    • No special setup or technician required
    Voicemail 120X120Px

    VOICEMAIL

    • UNIVERGE BLUE CONNECT voicemail can be managed and accessed according to user needs.
    • Listen and manage from the desktop phone, or through the mobile app
    • Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
    • Voicemail can be received for forwarded as a downloadable email attachment


    Presence Indicatior 120X120Px

    PRESENCE INDICATOR

    • NEC's UNIVERGE BLUE CONNECT desk phones and applications include presence - the ability to see whether your company contact is available, or busy on the phone
    • Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
    • UNIVERGE BLUE CONNECT desktop and mobile apps display presence information alongside each contact in the Active Directory
    Fax 120X120Px

    FAX

    • UNIVERGE BLUE WEBFAX is a 'virtual' fax service that allows users to receive and manage faxes via the web or email
    • Transmits faxes directly from a Windows-based PC
    • Senders simply dial the WEBFAX number from their fax machine, as they normally would


    Team Chat 120X120Px

    TEAM CHAT & BUSINESS SMS

    • Send and receive chats in real-time with team members (individuals and groups)
    • Send and receive unlimited text messages across US, Canada, and Puerto Rico from your business phone number to colleagues and customers
    • Pin favourite contacts to the top of your list
    • Chat and SMS messages automatically synchronize across devices
    • Chat and SMS messages are securely encrypted in transit and at rest
    • Sync contacts from popular third-party platforms (Office 365, G-Suite, and more)
    • Manage company, customer and personal contacts from a single platform
    File Collaboration 120X120Px

    FILE COLLABORATION

    • 2/10GB per user of UNIVERGE BLUE SHARE file storage included
    • Access files from desktops, laptops, smartphones, tablets, file servers, and the web


    Back Up 120X120Px

    FILE BACKUP

    • UNIVERGE BLUE SHARE provides real-time backup of all files, mobile photos, and videos
    • Point-in-time file restoration for quick recovery from ransomware and other types of data loss
    • Share files with other users and co-edit in real time for Office 365 Users
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    INCREASED PRODUCTIVITY

    UNIVERGE BLUE CONNECT makes a more productive workforce

    • Allows a user's mobile devices to interact seamlessly with the corporate phone system
    • Virtually anywhere, anytime, and on any device - creates a more flexible workforce
    • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
    • Integrated chat and SMS, video conferencing, screen sharing, file sharing, file backup and integrations extends reach and facilitates collaboration


    Lower Cost 120X120Px

    LOWER COSTS

    No phone system hardware to buy, install, manage, upgrade or replace

    • Reduces infrastructure and operating costs with no additional hardware to buy
    • Consolidates voice and data onto one network
    • Flat, per-user rates with no extra or hidden fees
    • 100+ enterprise grade calling features included in the service
    High Reliabilty 120X120Px

    HIGH RELIABILITY

    The UNIVERGE BLUE CONNECT voice network is purpose-built for reliability

    • 99.999% financially-backed uptime SLA
    • VOIP tests help ensure a reliable connection and high voice quality
    • Redundant East/West data centres increase reliability and reduce latency


    Scaling 120X120Px

    SIMPLIFIED SCALING & MANAGEMENT

    The UNIVERGE BLUE CONNECT scales according to the needs of any business

    • Order service according to the number of users; no guessing number of lines needed
    • Ordering additional service is easy & can be done online; no technician or special expertise required
    • Manage service and features using user-friendly UNIVERGE BLUE CONTROL PANEL
    • Scales to a large number of users per business
    Business Continunity 120X120Px

    BUSINESS CONTINUITY

    Never miss an important business call

    • UNIVERGE BLUE CONNECT automatically rings all your end points (desk phone, mobile, etc.) with every call and in the event that you don't answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)
    “Thank you to Shaun for his prompt and excellent Service. Our company has been dealing with Zero 3 since 2020. They are extremely professional and happy to assist with all your queries. Great Service, Friendly Staff. Will have no hesitation in recommending this company and look forward to future dealings with them.”

    Janis Hofferts

    Steves Car Alarms / Word Security

    “Francis, Shaun and the Team at Zero 3 are amazing! Their support, knowledge and understanding of what out company required in a phone system was above and beyond. Their professional approach while implementing the new system for our staff was second to none.”

    Lucinda Boca

    Real Assist

    “Amazing to deal with! Was having an issue with my internet and Francis and Shaun went above and beyond to resolve my issue. Highly recommend. Fast speed internet and is perfect for my business. Thank you.”

    Rachael Lynch

    DBC STRENGTH PTY LTD

    “Alicia provided a really friendly, professional information session. Everything was explained really clearly and and working examples were given. We have also found the the support/customer service has been excellent. Would definitely recommend both Zero 3 and Alicia!”

    Wendy Helling

    Bonbeach PS

    “Our dealings with Zero3 have been exceptional, right from the initial inquiry phone call through the quoting, reverse engineering engagement and installation phases. I cannot recommend them highly enough.”

    Elsternwick PS IT Support

    Elsternwick PS

    “Alicia from Zero 3 spoke to office staff today via Zoom to ran us our new phone system. She was very well prepared and explained system in a way that was easy to understand. Printed guide Alicia went throught with us was well set out and will be great reference.”

    Lorraine Madex

    Numurkah Secondary College

    “Great team to work with. Everything done on time and very quick to make the changes we decided we needed at the last minute. Already deployed some of the new features such as call record and paging to great success. Definitely recommend.”

    Jan KUZMICKY

    Cheltenham Secondary College

    “James, Francis and their team really did go out of their way to ensure our transition to Zero3 was seamless and fault free. Of course there were tiny teething issues that were resolved same day, and every challenge we have thrown at them since has been handled with professionalism and speed. We could not be happier with our new phone bills, either! Thanks to the entire team at Zero3 - could not recommend you higher.”

    Karen Baker

    Diamond Valley College

    “James, Francis and all the gang at Zero3 Communications are great! They are helpful, can decipher information to provide the best approach for all of your communication needs. The follow up is amazing and there is never a problem that is too hard for them to fix.”

    Kate Garside

    Yarra Road PS

    “Exceeded all expectations from the beginning, installation and after sale service. This company has an extensive understanding of a schools needs. I would recommend Zero3 Communications without hesitation.”

    Janet Young

    Upwey South PS

    “Can't go past the outstanding level of personalised communication services provided to our business by Zero3. Seriously, it's just not available anywhere else. So easy to talk to. Everything is taken care of and maintained with absolutely no stress to us and any new requests are carried out on time, every time. Professional and ethical - Friendly and understanding. Service that's a cut above the rest! Highly recommended”

    Gina Taylor

    Langwarrin Community Centre