Zero3 Legal Infomation

Please find all of zero3's legal policy’s below.

Customer information summary - NBN

A short summary document of Zero3's NBN Service

customer infomation summary - SIP Trunk

A short summary document of Zero3's Pay As You Go SIP Trunks

customer infomation summary - SIP Trunk(included value)

A short summary document of Zero3's SIP Trunks including calls

customer infomation summary - Mobile

A short summary document of Zero3's SIP Trunks including calls

Customer information summary - Inbound Numbers

A short summary document of Zero3's NBN Service

Full terms and conditions

Zero3's full Terms and Conditions Document

privacy policy

How we handle your personal infomation

complaints handling policy

How we you can lodge, and how we handle your complaint

fair use policy

Our policy to ensure everyone is using there services fairly

Internet Acceptable usage policy

network fault restoration

fair use policy

Payment Assistance policy

How we handle customer's who are in need of financial assistance.
Application Form

regulatory compliance statement

How we remain compliant with all regulatory requirements

NBN -New Connections

NBN new connection timefranes & guidelines

“Alicia provided a really friendly, professional information session. Everything was explained really clearly and and working examples were given. We have also found the the support/customer service has been excellent. Would definitely recommend both Zero 3 and Alicia!”

Wendy Helling

Bonbeach PS

“Francis, Shaun and the Team at Zero 3 are amazing! Their support, knowledge and understanding of what out company required in a phone system was above and beyond. Their professional approach while implementing the new system for our staff was second to none.”

Lucinda Boca

Real Assist

An outstanding experience with Sarah , follow up & knowledge was first class!

Darren Dean

Midway Commercial Industrial

“Thank you to Shaun for his prompt and excellent Service. Our company has been dealing with Zero 3 since 2020. They are extremely professional and happy to assist with all your queries. Great Service, Friendly Staff. Will have no hesitation in recommending this company and look forward to future dealings with them.”

Janis Hofferts

Steve's Car Alarms