Email
Service@zero3.net.au
Phone
1300 01 03 03

Zero3 Legal Infomation

Please find all of zero3's legal policy’s below.

Customer information summary - NBN

A short summary document of Zero3's NBN Service

customer infomation summary - SIP Trunk

A short summary document of Zero3's Pay As You Go SIP Trunks

customer infomation summary - SIP Trunk(included value)

A short summary document of Zero3's SIP Trunks including calls

customer infomation summary - Mobile

A short summary document of Zero3's SIP Trunks including calls

Customer information summary - Inbound Numbers

A short summary document of Zero3's NBN Service

Full terms and conditions

Zero3's full Terms and Conditions Document

privacy policy

How we handle your personal infomation

complaints handling policy

How we you can lodge, and how we handle your complaint

fair use policy

Our policy to ensure everyone is using there services fairly

Internet Acceptable usage policy

network fault restoration

fair use policy

Payment Assistance policy

How we handle customer's who are in need of financial assistance.
Application Form

regulatory compliance statement

How we remain compliant with all regulatory requirements

NBN -New Connections

NBN new connection timefranes & guidelines

The best in the region. Our business has used Zero 3 exclusively for a few years and their after-sales support has always been top notch.

Ramlegh Park Primary School

Chris Destratis

“Thank you to Shaun for his prompt and excellent Service. Our company has been dealing with Zero 3 since 2020. They are extremely professional and happy to assist with all your queries. Great Service, Friendly Staff. Will have no hesitation in recommending this company and look forward to future dealings with them.”

Janis Hofferts

Steve's Car Alarms

Mark was great over the phone running through troubleshooting steps. Quick, patient and knew exactly what needed to be done!

Zachary Brew

St Marys Primary School (Hampton)

“Alicia provided a really friendly, professional information session. Everything was explained really clearly and and working examples were given. We have also found the the support/customer service has been excellent. Would definitely recommend both Zero 3 and Alicia!”

Wendy Helling

Bonbeach PS

Fast professional service. I highly recommend Zero 3 for all your phone services.

Vien Bui

Sunshine College

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