Email
Service@zero3.net.au
Phone
1300 01 03 03

Zero3 Legal Infomation

Please find all of zero3's legal policy’s below.

Customer information summary - NBN

A short summary document of Zero3's NBN Service

customer infomation summary - SIP Trunk

A short summary document of Zero3's Pay As You Go SIP Trunks

customer infomation summary - SIP Trunk(included value)

A short summary document of Zero3's SIP Trunks including calls

customer infomation summary - Mobile

A short summary document of Zero3's SIP Trunks including calls

Customer information summary - Inbound Numbers

A short summary document of Zero3's NBN Service

Full terms and conditions

Zero3's full Terms and Conditions Document

privacy policy

How we handle your personal infomation

complaints handling policy

How we you can lodge, and how we handle your complaint

fair use policy

Our policy to ensure everyone is using there services fairly

Internet Acceptable usage policy

network fault restoration

fair use policy

Payment Assistance policy

How we handle customer's who are in need of financial assistance.
Application Form

regulatory compliance statement

How we remain compliant with all regulatory requirements

NBN -New Connections

NBN new connection timefranes & guidelines

Zero 3 have made our transition over to them, so simple and straightforward. Alicia and her team are always there to help and fix any issue, we always feel like a priority.

Melisa Peterson

Tootgarook Primary School

Fast professional service. I highly recommend Zero 3 for all your phone services.

Vien Bui

Sunshine College

Mark was great over the phone running through troubleshooting steps. Quick, patient and knew exactly what needed to be done!

Zachary Brew

St Marys Primary School (Hampton)

Fantastic job carried out by Jason and Adrian installing our updated phone system throughout the school. I highly recommend Zero3. From start to finish everyone at Zero3 has been extremely helpful.

Brenda Smith

Frankston East Primary School

Mark and Shaun have always been friendly approachable and eager to assist and provide solutions on the fly. Have had them as my preferred VoIP provider for the past 7 years in all the schools I worked at. Keep up the good work, boys. Also, Sarah at the reception is amazing to deal with every time.

Tolis Moure

Highvale Secondary College

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